Privacy policy
Privacy Policy
Lift the Label is committed to protecting your privacy and handling your personal information.
This Privacy Policy explains how we collect, use, store, disclose and handle your personal information when you visit our website, make a purchase, or interact with us in any other way. By using our website or providing us with your personal information, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.
What Information We Collect
The personal information we collect depends on how you interact with us:
When you make a purchase we may collect your name, email address, phone number, billing and delivery addresses, payment details, order history and transaction details.
When you browse our website we may collect information like your IP address, browser type and device information pages visited and items viewed, shopping cart contents, cookies and similar tracking data.
When you contact us we may collect your enquiry details and correspondence, product reviews and feedback.
We use your personal information to:
Process and fulfil orders, Improve your user experience, for marketing and communications and business operations. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
Our website is hosted on Shopify, which stores your data on secure servers. Your payment information is encrypted and processed securely by our payment provider. We do not store your credit card details. While we implement industry-standard security measures, no internet transmission is completely secure. You use our website at your own risk.
We may disclose your personal information to Lift The Label service providers including Shopify, payment processors, delivery and logistics partners, email and SMS marketing platforms, analytics and advertising services, customer service and cloud storage providers.
We use cookies to improve your experience and understand how visitors use our website. You can control cookies through your browser settings. Blocking cookies may affect website functionality, such as staying logged in or using your shopping cart.
If you provide your email address, we may send you promotional emails about new products, offers and events. You can unsubscribe anytime by clicking the unsubscribe link in our emails or contacting us directly. We may show you advertisements on social media and other websites based on your browsing activity. You can manage these through your social media privacy settings or browser ad controls. Even if you opt out of marketing, we'll still send you important transactional emails about your orders and account.
Under Australian privacy law, you have the right to request a copy of the personal information we hold about you or request correction of inaccurate or outdated information.
Our website may contain links to third-party websites and social media platforms. We're not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.
For questions about this Privacy Policy or your personal information:
Lift The Label
Email: sales@liftthelabel.com.au
Phone: 08 6262 3972
Address: 8/41 Sarich St Osborne Park, Perth 6017
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes indicates your acceptance of the updated policy.